The clerk ran to the office and called 9-1-1, while the robbers dashed out of the lobby to get away. They didn't get any money or other valuables. Officers arriving at the scene saw a woman walking along Curtis Bridge Road, and stopped her to ask what she might have seen. She told them two men had jumped into a dark SUV with rounded front and rear body panels and sped off. A vehicle matching that description was stopped a short time later, with two men inside. Those men were taken back to the hotel, where the clerk said police had stopped the wrong people. So they were allowed to go on their way.
The clerk describes the robbers as two black men, slight build, black hair and brown eyes. No really distinguishing characteristics such as height, weight or an estimated age were offered. The would-be thieves remain at large.